Did you know that, apart from the price, merchant rating is the number 1 factor that affects customers’ buying decisions? More than 85% of customers claim that the reputation of the seller is crucial.
Did you receive a bad review from the customer and want to change it into a positive one? Let Kinguin Team contact this customer and attempt to persuade them to change it.
Our award-winning Support Heroes have already handled more than 1 000 000 chats and solved over 700 000 tickets with a 97% Satisfaction Rate. Over the past years, we took part in mediations for more than 5000 merchants. We’ve also managed tens of thousands of reviews on external consumer review websites and social media platforms.
This is why you can be sure that the mediation will be taken care of by the best specialists possible.
How does it work?
- You let us know how many negative feedbacks you want us to mediate over.
- We contact the customer and if they state a specific requirement that would make them change their feedback, we will forward it to you and arrange compensation for the customer.
- Your feedback will be changed instantly upon the customer’s approval.
How to get your product?
After a successful payment our staff will contact you via the email you specified in your profile in order to prepare the launch of the campaign.